Agentic workflows for property management
The tenant emails and weekend triage, handled for you.
CapeFear.ai designs and runs agentic workflows for property management companies: AI agents that answer and route tenant and owner messages, triage maintenance requests, file leases, and assemble owner reports, all inside the tools you already use. You don't set up or maintain anything. We run the agents day to day, in your own workspace, logically isolated from every other customer's.
See it in action
One portal for every message, work order, and report.
Every routed message, opened work order, and owner report shows up in one place, with anything sensitive queued for your one-click approval.
What we set up for property managers
The coordination that never stops, taken off the plate.
A property manager's day is one long stream of messages, requests, and documents across every unit and owner. An agent handles the routine ones the way your team would, opening the work order, filing the lease, drafting the owner update, and pulls in a person the moment something is urgent or sensitive.
Routine messages, answered fast
Common tenant and owner questions, rent and payment status, lease dates, "is my request scheduled?"get a clear, on-brand reply drafted from the real record, ready to send. Disputes, money, and legal matters always route to a person.
Every request classified and routed
Inbound maintenance emails are read, classified by type and urgency, and turned into a work order in your existing PM tool. Genuine emergencies get routed straight to the on-call, so weekend triage stops being done by hand.
Signed paperwork, filed correctly
Leases, renewals, addenda, and signed disclosures get pulled out of email, named to your convention, and filed to the right unit and owner folder, so documents are where you need them at renewal or turnover, not buried in an inbox.
Owner updates, assembled for you
The agent pulls occupancy, maintenance activity, and statement data from your PM system and drafts a clean owner update on a regular cadence, so the monthly "how's my property doing?" report doesn't depend on someone finding the time.
Move-outs and bookings, coordinated
Move-out checklists, cleaning and inspection scheduling, and short-term rental turnovers get coordinated across your calendar and vendors, the repetitive scheduling that fills a manager's week, handled in the background.
It knows when to stop
Anything sensitive, a dispute, a payment issue, an emergency, is escalated to a person, and routine outbound messages are queued for one-click approval. You decide what runs automatically and what always waits for you.
Agents we run for your company
You manage properties. We run the agents.
Most software hands your team another portal and a backlog of setup. We're the opposite: a done-for-you service, the help your company doesn't have to hire. We find the workflows that actually waste your team's time, set up the agents end-to-end inside your own systems (including OwnerRez-style PM platforms) with tests and guardrails, and then keep them healthy day to day, watching for drift, cost, and failures so you don't have to.
Your data is yours. The agents and workflows are set up to fit how your company works and run in your own workspace with encrypted storage for your tenant, owner, and property data. We document how everything works in plain English. Your data is yours to export anytime. We're based on the North Carolina coast in Wilmington and work with managers remotely nationwide.
Want the detail? Read our walkthrough of AI automation for property management companies, the repetitive work an agent can take off your team and how we run it for you.