— AI agents for property management
The tenant emails and weekend triage, handled for you.
CapeFear.ai builds and runs custom AI agents for property management companies — agents that answer and route tenant and owner messages, triage maintenance requests, file leases, and assemble owner reports, all inside the tools you already use. You don't build or maintain anything. We do the work, manage the agents day to day, and hand you a platform you own.
— See it in action
One portal for every message, work order, and report.
Every routed message, opened work order, and owner report shows up in one place — with anything sensitive queued for your one-click approval.
— What we build for property managers
The coordination that never stops, taken off the plate.
A property manager's day is one long stream of messages, requests, and documents across every unit and owner. An agent handles the routine ones the way your team would — opening the work order, filing the lease, drafting the owner update — and pulls in a person the moment something is urgent or sensitive.
Routine messages, answered fast
Common tenant and owner questions — rent and payment status, lease dates, "is my request scheduled?" — get a clear, on-brand reply drafted from the real record, ready to send. Disputes, money, and legal matters always route to a person.
Every request classified and routed
Inbound maintenance emails are read, classified by type and urgency, and turned into a work order in your existing PM tool. Genuine emergencies get routed straight to the on-call — so weekend triage stops being done by hand.
Signed paperwork, filed correctly
Leases, renewals, addenda, and signed disclosures get pulled out of email, named to your convention, and filed to the right unit and owner folder — so documents are where you need them at renewal or turnover, not buried in an inbox.
Owner updates, assembled for you
The agent pulls occupancy, maintenance activity, and statement data from your PM system and drafts a clean owner update on a regular cadence — so the monthly "how's my property doing?" report doesn't depend on someone finding the time.
Move-outs and bookings, coordinated
Move-out checklists, cleaning and inspection scheduling, and short-term rental turnovers get coordinated across your calendar and vendors — the repetitive scheduling that fills a manager's week, handled in the background.
It knows when to stop
Anything sensitive — a dispute, a payment issue, an emergency — is escalated to a person, and routine outbound messages are queued for one-click approval. You decide what runs automatically and what always waits for you.
— Why a managed agent, not a tool
You manage properties. We run the agents.
Most software hands your team another portal and a backlog of setup. We're the opposite: a managed agentic-AI service — the AI team your company doesn't have to hire. We find the workflows that actually waste your team's time, build the agents end-to-end inside your own systems (including OwnerRez-style PM platforms) with tests and guardrails, and then keep them healthy day to day — watching for drift, cost, and failures so you don't have to.
Everything we build is yours. The agents, the prompts, the workflows, and the documentation all live in your tenant, written in plain English from day one. There's no vendor lock-in, the work is SOC-2 aligned and rooted in 14 years of cybersecurity experience, and your tenant, owner, and property data stays in your tenant. We're based on the North Carolina coast in Wilmington and work with managers remotely nationwide.