Effective date: July 13, 2026 · Last updated: July 13, 2026
These Messaging Terms govern the text‑message (SMS) program operated by CapeFear.ai ("CapeFear.ai," "we," "us," or "our") for the businesses that use our platform — for example, dental and professional‑service practices that run an AI receptionist or after‑hours support line through CapeFear.ai. They work together with our Privacy Policy & Messaging Terms.
CapeFear.ai operates an AI voice receptionist and after‑hours support line on behalf of client practices. With your consent, we send a small number of transactional text messages to your mobile number about a call or appointment you initiated. This is customer‑care messaging — not marketing, and never bulk or promotional.
You provide your mobile number and give consent to receive these messages. You always initiate contact. Consent may be given during in‑person check‑in, on an intake or consent form, or verbally during a phone call you place to the business.
For our AI after‑hours support line — for example +1 910 679 9044, which is published on this website, on the practice's Google Business Profile, and in its voicemail greeting — you place the call, and our automated receptionist asks for consent using this script before sending any text:
"I can text you a short summary of tonight's call and any follow‑up instructions at the number you're calling from. You'll get a small number of messages about this call — usually one to three. Message and data rates may apply. You can reply STOP any time to opt out, or HELP for help. Is it okay to text you at this number?"
We send SMS only after you verbally agree and confirm the number on the call. We never message anyone who has not contacted the business and given consent. Consent is not a condition of any purchase or of receiving care.
Message frequency varies with your interactions — typically about one to three messages per call or appointment.
Message and data rates may apply, depending on your mobile carrier and plan.
You can opt out at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT). You will receive a one‑time confirmation and no further messages. Reply HELP (or INFO) for help, or contact us at hello@capefear.ai or +1 910 679 9044.
No mobile information — including phone numbers collected for text messaging and the consent itself — is shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile opt‑in data and consent are not shared with any third party except a message‑delivery provider strictly to deliver the messages you requested. See our Privacy Policy.
Carriers are not liable for delayed or undelivered messages.
We may update these Messaging Terms from time to time; the "last updated" date above reflects the latest version, and material changes will be posted on this page.
CapeFear.ai · Coastal North Carolina · hello@capefear.ai · +1 910 679 9044